What is Tea House Trek?

• Some of the popular trekking routes are served by lodges making it possible for you to stay at local Tea house (mountain hut) during your trek. Tea house treks are less expensive then Camping trek and are largely suitable for small group. Meals depend upon the menu of tea house, usually the simple meals of the local people. A Tea House Trek is a great way to connect with the local culture and suits trekkers who don’t want to carry big rucksacks of camping equipments. The standard of lodgings can vary from very similar to a hotel, to something more local.The main price includes accommodation in lodges, guide, porters and all meals.

What is Camping Trek?

• On camping trek you will be sleeping in tents. A trekking crew consists of one sirdar (the local trek leader), one cook and kitchen crew; Sherpa assistants and porters depending on the size of the group. Under the leadership of the sirdar (the local trek leader), the crew consists of several Sherpa assistants who will ensure that you don't take the wrong path, a cook and kitchen crew will help to keep you well fed with delicious and nutritious healthy meals to keep you in good shape throughout trekking period and porters to transport all the gear from camp to camp. Our main aim is to make the trek as hassle-free and enjoyable as possible. The ratio of both Sherpa guides and kitchen crew to group members is generally 1:4 and the ratio of porters to group members is around 3:1 at the beginning of the trek, but this decreases as food is eaten and loads become smaller. For bathroom facilities we carry a toilet tent. Your camping staffs dig a deep hole in the ground for excrement and cover the hole with soil after the business is done.

Do I require the previous experience to go for this trek?

Is there any arrangement made for emergency?

Are you Government registered trekking agency?

• Yes, we are a Government registered trekking agency. We have registered in the Office of Company Register, Tourism Industry Division  (Reg no.366) under the Ministry of Foreign Affairs. As well as affiliated with Nepal Tourism Board (NTB), Adventure Travel Trade Association (ATTA), Trekking Agents Association Nepal (TAAN), Nepal Mountaineering Association (NMA), Kathmandu Environmental Educational Project of Nepal ( KEEP).We have been organizing Tours, Treks and Expeditions for our valued clients Since 1997. Visit our Certificates page for appreciation letters and registration certificates.

What do I need to prepare for the trek?

How do I book this trip?

• Booking Trips with Marron Treks is very simple. You can search for your choice of package and just Submit your inquiry form below each package. And we will mail you with details for the trip and other suggestions regarding what you have to do. We will reply your Email sent at info@marrontreks.com under 12 hours after we get it.
  
  You can also have your own trek package whereever you want within Nepal, Tibet, Bhutan, Sikkim and Darjeeling with our Plan Your Trip form.

Do you have internet and Telephone facilities during the trip?

Does your company provide porter Duffel bag? Or we have to bring our own porter bag?

• Yes, our company Marron Treks will provide porter bag for your trekking period. No need to buy any porter bag, you could just come with your suitcase and small day bag for yourself to carry water bottle, Camera, belongings and extra day jacket, rain coat etc.

How do we get drinking water along the Trek?

• First, please check if your trek package has included drinking water or not. If not, we advice to purify your drinking water by yourself putting Iodine or water Purifying tablets which is most economic way to prepare drinking water during trek, another way is to buy boiled water in each lodges or bottled mineral water along the way which is more expensive each day you go higher. Boiled water cost approx USD 1 to USD 2 per bottle and Mineral water cost USD 1.5 to USD 2.5 per bottle from lower to higher you go.

Is there facility of Camera, mobile battery charges during trek?

• Yes, most of the lodges have Electricity facility for charging mobiles or camera. Some lodges can offer charging such gadgets for free, but most of the lodges will collect additional charging cost of approx USD 1- 3 for full charge of Camera, normally it is free for Mobile.

   

Is there any communication facility while we are on trekking?

• There are Local STD / ISTD telephones in most of villages along the trekking routes from which you can make international calls. Most of places cover cell phone network. We also have a provision to provide a cell phone to group leader. Also you will have internet connection facility in few places along the trek.

Will somebody come to pick me up at the Airport upon my arrival?

• Yes, our Airport Representative will be there to greet you outside of Terminal Hall. He will be displaying Marron Trek's Placard mentioned your name, please see and meet him.

Are the Marron Treks’s staffs insured?

• Our company insures all our trekking staff, including guide, cook, Sherpa and porters. We do our best to take care of all Marron's staffs.

   

Can I add extra days to my trekking trip if necessary or can I extend my trip?

• A holiday should never be about making it to the final point quickly. Along your trek we can add days at your request with additional costs to cover guides, porters, accommodation and food. As well as you can extend you trip for Jungle Safari Tours, White Water Rafting, Mountain flight, Sightseeing and more adventure trips after completion of your trek, too.

What are the Payment Procedures?

• To process a booking you must send us a completed booking form with 25% non-refundable deposit as detailed below. This will constitute acceptance by you of these Terms and Conditions. We require you to email a copy of each passport to our Kathmandu office at info@marrontreks.com. After receiving scan copies of your passport and the completed booking form with your 25% non-refundable deposit, we will send you final confirmation receipt.
  All deposits require per person basis. Please contact us regarding direct deposit details. A bank service charge may apply and should be paid at the time of deposit. For Credit Card payment please contact us. We only accept Visa or MasterCard and a 4% levy will be added for card processing fee. Remaining balance can be paid upon your arrival in Kathmandu.

  For more information on Payment procedure, visit our Terms and Conditions page.

What are the Cancellation and Refund policy?

• (I) Cancellation notice is required minimum 20 days prior to trip departure and must be made in writing, such notice commences from the day notice is received. Cancellation shall be valid with approval from the company after receiving documentation. The Trip shall then be termed as cancelled and a cancellation charge of 25% of the trip amount would be deducted from the advance paid.
  
  (II) There will be no refund to clients that provide less than 20 days notice, before trip departure and if a passenger leaves a trip for any reason whatsoever, either voluntarily, involuntarily or if you commit any unlawful act after the trip has commenced. We will make no refunds for any meals, accommodation or services not used.
  
  (III) Should you require other changes to your original tour, the person that booked the tour must submit a written document with changes required. While every effort will be made, changes cannot be guaranteed.
  
  (IV) If you are prevented from travelling on the tour by genuine circumstances, for example (without restriction) because of death, injury or serious illness of the passenger, close relative or friend, redundancy or jury service, you may postpone or transfer your booking to another person, provided they meet all the requirements relating to that tour. You must provide proof of why you are unable to travel at the time you change your booking. A fee of $100.00US per person is required if you postpone or transfer this tour no less than two weeks prior to trip departure.  There will be no options available 14 days before trip departure